Leads that are between 15-30 days old. Follow up set for 3 days after last contact. Excludes anyone with do not disturb or a scheduled follow-up.
Clients with a first session booked in the next 7 days who have not been contacted in the last 48 hours.
Clients who missed a booked class or appointment in the last 72 hours and have not been reached since.
Completed a complimentary session more than 5 days ago without purchasing or booking again.
Members on an introductory offer that expires within three days. Prompt renewal or upgrade conversation.
Former members with lifetime spend above your location threshold who cancelled more than 60 days ago.
Trial offer ended between 90 and 180 days ago with no visit or purchase since. Re-engagement outreach.
Clients who missed their last booked class. Contact every 24 hours until they leave the bucket.
Active monthly members with declining visit frequency over the last 30 days.
Class packs with three or fewer sessions remaining or expiring within seven days.
Clients with a birthday in the next seven days. Optional personal outreach.
No visit in 30-60 days who were previously active at least twice per month.
Leads created in the last 14 days with no outbound contact in the last 48 hours.
Clients who referred someone in the last 30 days and have not received a thank-you touchpoint.
Purchased a retail item or add-on in the last 7 days without a follow-up note logged.
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